{"id":192604,"date":"2025-07-23T04:03:05","date_gmt":"2025-07-23T07:03:05","guid":{"rendered":"https:\/\/penoticias.com.br\/blog\/?p=192604"},"modified":"2025-07-22T16:05:15","modified_gmt":"2025-07-22T19:05:15","slug":"santander-e-denunciado-por-terceirizacao-e-fechamento-de-agencias","status":"publish","type":"post","link":"https:\/\/penoticias.com.br\/blog\/santander-e-denunciado-por-terceirizacao-e-fechamento-de-agencias\/","title":{"rendered":"Santander \u00e9 denunciado por terceiriza\u00e7\u00e3o e fechamento de ag\u00eancias"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"moz-reader-block-img aligncenter\" src=\"https:\/\/fly.metroimg.com\/upload\/q_85,w_700\/https:\/\/uploads.metroimg.com\/wp-content\/uploads\/2025\/07\/22155631\/santander-banco-2-1.jpg\" alt=\"Fachada Santander\" width=\"669\" height=\"446\" data-nimg=\"1\" \/><\/p>\n<p>Fechamento em massa de ag\u00eancias e terceiriza\u00e7\u00e3o irregular de servi\u00e7os essenciais. As pr\u00e1ticas adotadas pelo banco Santander para reduzir custos foram alvo de uma den\u00fancia formal protocolada na Secretaria Nacional do Consumidor (Senacon), do Minist\u00e9rio da Justi\u00e7a.<\/p>\n<p>O texto aponta que as medidas est\u00e3o sendo implementadas pelo Santander desde 2020 e que as mudan\u00e7as n\u00e3o foram acompanhadas pela adequada compensa\u00e7\u00e3o por canais de atendimento equivalentes, afetando, principalmente, popula\u00e7\u00f5es de baixa renda e com acesso limitado a tecnologias digitais.<\/p>\n<p>Ao mesmo tempo, segundo o texto apresentado, a terceiriza\u00e7\u00e3o sistem\u00e1tica das atividades do banco, com a cria\u00e7\u00e3o e utiliza\u00e7\u00e3o de empresas com CNPJs distintos e com Classifica\u00e7\u00e3o Nacional de Atividades Econ\u00f4micas (CNAE) distinta da atividade banc\u00e1ria, fragiliza as estruturas de atendimento ao consumidor, al\u00e9m de diminuir o v\u00ednculo com os canais tradicionais de supervis\u00e3o e responsabiliza\u00e7\u00e3o do setor banc\u00e1rio.<\/p>\n<p>A den\u00fancia, ainda, aponta que as pr\u00e1ticas, adotadas pelo Santander para reduzir os custos, n\u00e3o resultaram na redu\u00e7\u00e3o de taxas e cobran\u00e7as para os clientes. O texto foi apresentado pelo Sindicato dos Banc\u00e1rios de Bras\u00edlia, em conjunto com a deputada federal \u00c9rika Kokay (PT-DF) e com o deputado distrital Chico Vigilante (PT). Procurado, o Santander n\u00e3o se manifestou sobre o assunto. O espa\u00e7o permanece aberto para eventuais posicionamentos.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fechamento em massa de ag\u00eancias e terceiriza\u00e7\u00e3o irregular de servi\u00e7os essenciais. As pr\u00e1ticas adotadas pelo banco Santander para reduzir custos foram alvo de uma den\u00fancia formal protocolada na Secretaria Nacional do Consumidor (Senacon), do Minist\u00e9rio da Justi\u00e7a. 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