{"id":218302,"date":"2026-05-22T00:03:33","date_gmt":"2026-05-22T03:03:33","guid":{"rendered":"https:\/\/penoticias.com.br\/blog\/?p=218302"},"modified":"2026-05-21T16:25:42","modified_gmt":"2026-05-21T19:25:42","slug":"governo-simplifica-recuperacao-de-conta-do-gov-br-veja-o-que-muda","status":"publish","type":"post","link":"https:\/\/penoticias.com.br\/blog\/governo-simplifica-recuperacao-de-conta-do-gov-br-veja-o-que-muda\/","title":{"rendered":"Governo simplifica recupera\u00e7\u00e3o de conta do gov.br; veja o que muda"},"content":{"rendered":"<p style=\"text-align: center;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"\" src=\"https:\/\/s2-g1.glbimg.com\/3fU6jKzygh7qGW0tRnkZHJklmZc=\/0x0:1280x720\/540x304\/smart\/filters:max_age(3600)\/https:\/\/i.s3.glbimg.com\/v1\/AUTH_59edd422c0c84a879bd37670ae4f538a\/internal_photos\/bs\/2025\/x\/R\/Aucic9QjKXy5xAPtcGHg\/gov.br.jpeg\" alt=\"https:\/\/s2-g1.glbimg.com\/3fU6jKzygh7qGW0tRnkZHJklmZc=\/0x0:1280x720\/540x304\/smart\/filters:max_age(3600)\/https:\/\/i.s3.glbimg.com\/v1\/AUTH_59edd422c0c84a879bd37670ae4f538a\/internal_photos\/bs\/2025\/x\/R\/Aucic9QjKXy5xAPtcGHg\/gov.br.jpeg\" width=\"584\" height=\"329\" \/><\/p>\n<p>O Governo Federal anunciou nesta quinta-feira (21) mudan\u00e7as para simplificar a recupera\u00e7\u00e3o de contas do gov.br, portal que re\u00fane servi\u00e7os digitais oferecidos \u00e0 popula\u00e7\u00e3o em um \u00fanico canal. A medida busca ajudar principalmente quem perdeu ou trocou de celular.<\/p>\n<p>A partir de agora, ser\u00e1 poss\u00edvel cadastrar um e-mail espec\u00edfico apenas para a recupera\u00e7\u00e3o da conta.<\/p>\n<p>Esse processo podia levar at\u00e9 tr\u00eas dias. Com a mudan\u00e7a, a retomada do acesso ao <strong><span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"http:\/\/gov.br\">gov.br<\/a><\/span><\/strong> poder\u00e1 ser feita &#8220;em minutos&#8221;, explicou o Minist\u00e9rio da Gest\u00e3o e da Inova\u00e7\u00e3o em Servi\u00e7os P\u00fablicos (MGI).<\/p>\n<p>O cadastro do e-mail de recupera\u00e7\u00e3o s\u00f3 estar\u00e1 dispon\u00edvel para usu\u00e1rios que ativarem a verifica\u00e7\u00e3o em duas etapas, tamb\u00e9m conhecida como autentica\u00e7\u00e3o de dois fatores.<\/p>\n<p>Com a prote\u00e7\u00e3o dupla, o acesso s\u00f3 \u00e9 liberado depois que o usu\u00e1rio informa a senha e um segundo fator de autentica\u00e7\u00e3o, normalmente gerado no momento do login. Em alguns servi\u00e7os, esse c\u00f3digo pode ser obtido por meio de um app autenticador ou de uma notifica\u00e7\u00e3o enviada para um dispositivo confi\u00e1vel, por exemplo.<\/p>\n<p>No caso do gov.br, o c\u00f3digo de verifica\u00e7\u00e3o em duas etapas \u00e9 gerado no pr\u00f3prio app do governo.<\/p>\n<p>O MGI refor\u00e7a que outra forma de recuperar a conta mais rapidamente \u00e9 usando a Carteira de Identidade Nacional (CIN). Para utilizar essa op\u00e7\u00e3o, o aplicativo do gov.br precisa estar atualizado e a pessoa deve estar com a vers\u00e3o f\u00edsica do documento em m\u00e3os.<\/p>\n<p><strong>Com a mudan\u00e7a, o gov.br poder\u00e1 ter dois e-mails com fun\u00e7\u00f5es diferentes: <\/strong><\/p>\n<ul>\n<li>um e-mail principal da conta gov.br para comunica\u00e7\u00e3o e recupera\u00e7\u00e3o de senha;<\/li>\n<li><strong>a novidade:<\/strong> e um e-mail espec\u00edfico para a verifica\u00e7\u00e3o em duas etapas, tamb\u00e9m utilizado para recuperar o acesso caso a pessoa perca ou troque de celular.<\/li>\n<\/ul>\n<p><strong>Para quem precisar recuperar a conta, com a verifica\u00e7\u00e3o em duas etapas j\u00e1 ativada no aplicativo do governo, basta seguir este passo a passo: <\/strong><\/p>\n<ul>\n<li>Na etapa de verifica\u00e7\u00e3o em duas etapas, clique em \u201cestou com dificuldades para gerar o c\u00f3digo\u201d e siga os passos;<\/li>\n<li>Para confirmar a sua identidade, durante o processo, ser\u00e1 necess\u00e1rio concluir com sucesso o reconhecimento facial;<\/li>\n<li>Ao final, ser\u00e1 necess\u00e1rio confirmar um c\u00f3digo enviado para o seu e-mail de recupera\u00e7\u00e3o.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>O Governo Federal anunciou nesta quinta-feira (21) mudan\u00e7as para simplificar a recupera\u00e7\u00e3o de contas do gov.br, portal que re\u00fane servi\u00e7os digitais oferecidos \u00e0 popula\u00e7\u00e3o em um \u00fanico canal. A medida busca ajudar principalmente quem perdeu ou trocou de celular. A partir de agora, ser\u00e1 poss\u00edvel cadastrar um e-mail espec\u00edfico apenas para a recupera\u00e7\u00e3o da conta. &#8230; <a title=\"Governo simplifica recupera\u00e7\u00e3o de conta do gov.br; veja o que muda\" class=\"read-more\" href=\"https:\/\/penoticias.com.br\/blog\/governo-simplifica-recuperacao-de-conta-do-gov-br-veja-o-que-muda\/\" aria-label=\"Read more about Governo simplifica recupera\u00e7\u00e3o de conta do gov.br; veja o que muda\">Ler mais<\/a><\/p>\n<div class='heateorSssClear'><\/div><div  class='heateor_sss_sharing_container heateor_sss_horizontal_sharing' data-heateor-sss-href='https:\/\/penoticias.com.br\/blog\/governo-simplifica-recuperacao-de-conta-do-gov-br-veja-o-que-muda\/'><div class='heateor_sss_sharing_title' style=\"font-weight:bold\" ><\/div><div class=\"heateor_sss_sharing_ul\"><a aria-label=\"Facebook\" class=\"heateor_sss_facebook\" 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